Return and Refund Policy

We want you to be satisfied with your purchase. If you need to return an item, please contact us within 30 days of receiving your order.

To be eligible for a return:

Please contact us before sending your return. We will provide you with the appropriate return instructions and return address.

Items returned without prior authorization may not be accepted.

Products sold as multi-packs, including our 4-dozen packages, are considered a single product unit.

To be eligible for a return, the entire multi-pack must remain unopened, unused, and in resellable condition.

We are unable to accept partial returns of individual dozens or inner packages from an opened multi-pack.

Customers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective.

Original shipping charges are non-refundable unless the return is due to an error on our part.

Once your return is received and inspected, we will notify you whether the refund has been approved.

If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos showing the issue.

We will review the situation and provide an appropriate resolution, which may include a replacement or refund.

Products purchased through Amazon or another third-party retailer must be returned through the retailer where the purchase was originally made.

If you have any questions about a return or refund, please contact us at service@trustgolfball.com.

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